Privacy Policy

Privacy Policy

(Articles 8, 13, 14 and 21 of the General Regulation on Data Protection - RGPD)

Thank you for showing interest in Luz e Som. Data protection is a priority for us, hence we present our privacy policy here. Although it is possible to use our website without any indication of personal data, for certain services it is necessary to send it. In this way, Luz e Som intends to inform the users of our website about the nature, scope and purpose of the collected data.

1. The scope of our Privacy Policy

This privacy policy covers the Luz e Som Electrónica website and explains how we use the personal information we collect about you when you use this website. Luz e Som respects the privacy of the User and processes the personal data in accordance with the laws in force. The data will not be processed for purposes other than those specified here.

Luz e Som reserves the right to modify or update this Privacy Policy at any time, in particular, to adapt it to legislative changes.

2. What information do we collect?

We collect information when you send contact forms from the site or when you use the chat tool, namely the email and telephone contacts. Thus, we only collect the information that is filled in the submitted forms.

Website usage information is collected using cookies.

3. How do we use this information?

The data collected is only used to continue the contact you requested.

Luz e Som does not share your information with third parties.

We may send you information about Luz e Som products and services that may be of interest to you. You can always choose to cancel the subscription. You have the right at any time not to allow you to be contacted for marketing campaigns by simply sending an email to info@luzesom.pt

4. Access and Correction of your information

You have the right to request a copy of the information we have about you. If you want to request a copy of the partial or total information of your information retained by Luz e Som please send us an email to info@luzesom.pt or write us to Luz e Som, Lda. Calçada João do Carmo, 25 4150- 426 Porto.

We want to be sure of the accuracy and reliability of the information we hold about you. You may request the correction or removal of information that is not up-to-date.

5. Cookies

These are small text files stored on your computer that collect information about your device and information about your user experience. This information is used to record the number of visits made and compile statistical information about the activity of the site. Luz e Som has implemented a cookie warning, which appears when you first enter the site.

Luz e Som uses session cookies, "first-party cookies" as well as persistent cookies and third-party cookies.

These cookies are essential for the Chat Support feature (provided by SmartsUpp), and for statistical and behavioural analysis of the site (Google Analytics).

The information regarding cookies is controlled and accessed by the owner of the Website. According to the information given above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes set forth for each of them.

Specific information about Smartsupp's third-party cookies can be found here: https://www.smartsupp.com/privacy

Specific information about third-party Google Analytics cookies can be found here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The content and accuracy of the terms and conditions of use of the privacy policies of third parties is the responsibility of the same.

You can get more information at https://cookiesandyou.com/.

You can also set your browser to not accept cookies and the websites mentioned above will explain how you can delete them. However, non-acceptance of cookies may result in the improper execution of certain features of the website. None of the cookies used is essential for using the website, for a particular feature, or for improving the performance of the website.

The use of cookies by Luz e Som aims to analyze the use of the website and allow you to have a seamless browsing experience as well as to continuously improve content; we do not collect Personal Data through cookies.

Cookies will not be used for any other purpose than those mentioned in the previous point.

Other websites

This Website contains links to other websites. This privacy notice only applies to this website. You should read the privacy policies of other websites.

Contacts

If you have any further question about our privacy policy or about the data we collect about you, please contact info@luzesom.pt

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